Choosing The Right Texture
|1. How do I choose a hair texture?||Choose the texture that matches your natural hair, then decide if you mainly want to wear your hair straight or in its natural curl pattern. If you're still not sure try one of our texture samples or contact us to assist|
|2. My hair is a mixture of textures, which texture should I choose?||If you plan on leaving out some of your hair you'll want to perfectly match your hair for a seamless blend. The texture that matches your leave-out is the one you should choose.|
|3. Can I straighten the hair?||All our hair textures can be blown out, straightened, curl wanded.|
|4. Can I wear the hair while swimming at the beach or in the pool?||Our home is girt by sea so yes- you can swim in your hair extensions. We strongly recommend you wear a swimming cap to protect the hair and thoroughly wash and deep condition it after swimming to remove any sand or chlorine that can dry out your hair and make it tangle.|
|5. Will the Sahara Silk turn into Kareeba Kinks when it comes in contact with water?||This hair pattern will not lose its straightness when exposed to water.|
Choosing The Right Product
|1. Do I have to go to the salon to get my hair installed?||No you don't. Our products are DIYable and designed to be installed at home.|
|2. How can I be sure I am choosing the right length?||
A great place to start is by having a look at our product photos. The length of the hair in all the photos is as follows.
Pearl Pressed - 18 inches
Sahara Silk - 18 inches
Bantu Lux - 18 inches
Cape Curl - 24 inches
Supreme Springz - 24 inches
Kareeba Kinks - 24 inches
|3. What colour does the hair come in?||Our hair products come in their natural colour between 1 and 1B. All the hair is safe to colour and we recommend you perform a strand test before you colour the whole unit and make sure any colour application is done by a professional skilled in colouring textured hair.|
|4. Where are your extensions from?||We carry 100% virgin human hair extensions sourced mostly from India and supplemented by Burma. In order to create lasting products that mimic textured hair, we have an uncompromising focus on sourcing the highest quality hair available on the market to create textures that match your hair.|
|5. Is the hair used in the wigs and clip-in sets double drawn?||
Yes, it is. Double drawn hair refers to hair extensions that have been sorted to ensure that the majority of the shorter hairs have been removed. The process involves pulling the hair taut and trimming the shorter hairs so that the bundle of hair is uniform in length from root to tip. This results in a thicker, fuller appearance as the hair extensions will have more hair strands per weft. Double drawn hair is more expensive than single drawn hair because of the extra processing required to achieve the uniform length.)
|6. How long will the hair last?||
With good care, the hair can last 3-5 years.
Our products are made from 100% virgin human hair that has not been chemically treated. A water steaming process is used to create the various textures we carry and the bundles used to create the products are double drawn selecting the best hair to give fullness.
|1. How do I install the clip -ins?||
1. Start with clean, dry, and styled hair.
2. Part your hair horizontally above the nape, securing the top section.
3. Align the weft that fits this section with the part and secure the clips.
4. Repeat the process, working up the back and sides until all extensions are in place.
5. Gently blend your natural hair with the extensions using a comb or brush.
|2. How long does it take to install clip-ins?||
The time it takes to install clip-in extensions varies depending on your experience and the number of wefts you are using.
For beginners, it may take around 15-20 minutes to clip in the extensions. With practice, you can reduce the installation time to as little as 5-10 minutes.
|3. Can clip-ins damage my hair?||
Our clip-ins are rubber lined to make sure they are comfortable to wear. Taking these 3 steps will protect your hair:
1. Ensure that your hair is clean, dry, and detangled before installing your clip-ins.
2. Be gentle when installing and removing the clips to avoid pulling or tugging on your natural hair.
3. Avoid wearing the extensions for extended periods and remove them before sleeping or swimming to minimize any potential damage.
|4. How many sets of clip ins do I need for a full head?||One set of our clip-ins provides a full and glam look.|
|1. What is a U-Part Wig and how is it different from other wig types?||A U-Part Wig is a type of wig designed with a U-shaped opening at the top, allowing you to leave out a portion of your natural hair to blend seamlessly with the wig. This design offers a more natural look and provides versatility for styling without glue and tape..|
|2. How do I install and blend a U-Part Wig with my natural hair?||
1. Part your hair in the desired area, exposing your natural hair.
2. Tie up the rest of your hair or braid it down and secure the ends with bobby pins.
3. Secure the wig in place by clipping it on, making sure the U-part opening aligns with your natural part.
4. Blend the U-Part Wig with your hair and style as desired to achieve a seamless, natural look
|3. How do I care for and maintain a U-Part Wig?||Proper maintenance is essential to prolong the lifespan of a U-Part Wig. Treat it like your natural hair by gently brushing or combing it regularly. Wash the wig using a sulfate-free shampoo and conditioner, and let it air dry to maintain its quality. When not in use, store the wig on a wig stand or in the silk protective bag provided.|
|4. How do I secure a U-Part Wig?||To ensure a secure perfect fit, use the straps and combs to secure the wig. We also include an adjustable elastic band for your comfort.|
|1. What is a headband wig, and how does it differ from traditional wigs?||A headband wig is a type of wig that features a headband attached to the front or top of the wig. It offers a quick and easy way to achieve a natural-looking hairstyle without the need for lace or glue. Unlike traditional wigs, headband wigs do not require adhesive, making them more comfortable and convenient to wear.|
|2. Are headband wigs suitable for different hair types and textures?||Yes, headband wigs are designed to be versatile and suitable for various hair types and textures. You don't have to match your texture, experiment with any texture pattern you like.|
|3. How do I secure a headband wig in place?||To secure a headband wig, place the wig on your head like a regular headband, making sure it covers your natural hairline. Adjust the wig to your desired position and use the headband and clips provided to secure it in place.|
|4. Can I style a headband wig like I would with my natural hair?||Yes, you can wear them down and create various hairstyles by adding accessories like scarves or headbands.|
|1. How do I install the ponytail?||
1.) Make the bun of your natural hair as small as possible to get a flat natural looking install. If you have thick or long hair, you may need to split your hair into 2 or 3 sections, twist it and then make the bun.
2.) Secure the combs at the top and bottom of your head (north and south position) not east and west and make sure the combs are lying flat.
3.) After making sure the combs are lying flat, pull the latch tight but make sure it’s comfortable and wrap the remainder of the string around the base of the ponytail and secure it with a bobby pin.
4.) Finally, take a piece of the hair and wrap it around the base of the ponytail and secure it with a bobby pin.
5.) Wear straight or style as desired
|2. Do I have to select a ponytail that matches my hair textures?||No you can wear any texture you like. Once you tie your hair in a ponytail, you have the perfect base to experiment with different textures.|
|3. Does it come with a drawstring or wrap around||We stock both - please select your preference and add it to your shopping cart|
How do I intiate a return?
You can intiate a return online 24 hrs a day here